Who We Are and What This Policy Covers
We’re a practice on a mission to re-humanize the workplace and beyond. We bring education, tools, and support through executive coaching, training, consulting, team retreats, and speaking.
This Privacy Policy applies to information that we collect about you when you use:
Our website: starthuman.com
Our other products and services that are available on or through our website
External websites and apps that we use for you to complete the purchase our Products and Services (eventbrite.com), or to sign up for or interact with our mailing list (mailchimp.com).
Throughout this Privacy Policy we’ll refer to our website, other products and services, and external website and apps collectively as “Services.” Please note that this Privacy Policy does not apply to any of our products or services that have a separate privacy policy. Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better. We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources.
Let’s go over the information that we collect.
Information You Provide to Us
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
Newsletter Information: We ask for your email address to sign up for our newsletter. Once you sign up, you can add additional information via MailChimp including your name, geographical location, and events you are interested in. None of these are required to sign up for the newsletter; they are optional and you can change or delete your information at any time. You can also unsubscribe from the newsletter list via the newsletter or directly through MailChimp.
Contact Form: All we require is your email address and comment to send a contact request. We provide other fields that are optional for you to fill in so we can know more about you.
Download Free “10 Things Leaders Can Do” document: We require your email to send you the free PDF.
Event Transaction Information: If you sign up for an event directly on our site, your payments are processed through eventbrite.com. We use this information exclusively to sign you up for the event and to learn more about you in advance of the event.
Communications With Us: You may also provide us information when you respond to surveys or contact us via an email link on our website.
Information We Collect Automatically
We also collect some information automatically:
Location Information from Email Campaigns: MailChimp determines the approximate location of your device from your IP address. This allows MailChimp to provide us with approximate information about where—regionally—our subscribers are located.
Information from Cookies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use Google Analytics to track site usage, which relies on cookies. We use Google Analytics to help us identify and track visitors, usage, and access preferences for our Services.
How And Why We Use Information
Purposes for Using Information
We use information about you as mentioned above and for the purposes listed below:
To send you our newsletters
To send you information you requested about upcoming events
To complete purchases and process refunds.
To change, improve, or add Services based on your needs.
To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;
To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of StartHuman and others, which may result in us declining a transaction or the use of our Services;
To communicate with you, for example through an email, with StartHuman articles, upcoming events, offers and promotions offered by StartHuman and others we think will be of interest to you, solicit your feedback, or keep you up to date on StartHuman and our news, industry news, products, and services.
Legal Bases for Collecting and Using Information
A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that: (1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you (2) The use is necessary for compliance with a legal obligation; or (3) The use is necessary in order to protect your vital interests or those of another person; or (4) We have a legitimate interest in using your information--for example, to provide and update our Services, to improve our Services to provide a better experience for you, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our services and advertising, and better understand customer retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; or (5) You have given us your consent.
Sharing Information
How We Share Information
We do not sell our users’ private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, email support services that help us communicate with you, those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Services (like analytics providers), We require vendors to agree to privacy commitments in order to share information with them.
Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request.
To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of StartHuman, third parties, or the public at large.
Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that StartHuman goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you.
How Long We Keep Information
We generally discard information about you when we no longer need the information for the purposes for which we collect and use it--which are described in the section above on How and Why We Use Information--and we are not legally required to continue to keep it.
Security
While no online service is 100% secure, we work to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.
Choices
You have choices available when it comes to information about you:
Limit the Information that You Provide: If you are on our newsletter list, you can choose not to provide the optional account information. You can choose not to fill in optional information on forms.
Unsubscribe from our newsletter list: You can unsubscribe via a link at the bottom of any email. You can also email us at any time at hello@starthuman.com to unsubscribe from the list.
Your Rights
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
Request access to your personal data;
Request correction or deletion of your personal data;
Object to our use and processing of your personal data;
Request that we limit our use and processing of your personal data; and
Request portability of your personal data.
Contact us at hello@starthuman.com to make any of the above requests. EU individuals also have the right to make a complaint to a government supervisory authority.
Controllers and Responsible Companies
StartHuman’s Services are worldwide. StartHuman, Inc., a U.S. based company, is the controller.
StartHuman, Inc. 140 Washington Street, Suite 200; Reno, NV 89503
How to Reach Us
If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us at hello@starthuman.com.
Other Things You Should Know (Keep Reading!)
Ads and Analytics Services Provided by Others
Ads appearing on any of our Services may be delivered by advertising networks. Other parties may also provide analytics services via our Services. These ad networks and analytics providers may set tracking technologies (like cookies) to collect information about your use of our Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyze and track usage, determine the popularity of certain content, and deliver advertisements that may be more targeted to your interests. Please note this Privacy Policy only covers the collection of information by StartHuman and does not cover the collection of information by any third party advertisers or analytics providers.
Privacy Policy Changes
Although most changes are likely to be minor, StartHuman may change its Privacy Policy from time to time. StartHuman encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as sending an email). Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.